Delivery Policy
Delivery Policy
Effective Date: 02/07/2024
1. Order Processing
- Orders are processed within 1-2 business days after receiving payment confirmation.
- You will receive an email notification with tracking details once your order is shipped.
2. Shipping Methods and Times
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- International Shipping: 10-15 business days (customs may cause delays)
3. Shipping Rates
- Shipping charges are calculated at checkout based on your location and chosen shipping method.
4. Delivery Issues
- If your package is delayed or lost, please contact us at destek@veritevue.com with your order number.
- We are not responsible for delivery delays due to customs, weather, or carrier issues.
5. Order Tracking
- You can track your order using the tracking number provided in your shipping confirmation email.
6. Damaged or Incorrect Orders
- If you receive a damaged or incorrect item, please contact us within 7 days of delivery at destek@veritevue.com with photos of the damage or the incorrect item.
7. Contact Information For any delivery-related questions or concerns, please contact us at:
- Email: destek@veritevue.com
- Phone: +1 520 689 8125